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June 28, 2007

Punished

Apparenty, God doesn't like people who compare heaven to a Four Season's Resort--especially when the resort comes out on top. In the last 36 hours, my life has not exactly been a cakewalk.*

First, I sliced my finger open trying to access a box of reports that were sealed tighter than my knees in the 10th grade. The resulting injury was more than a paper cut, since you could practically see the severed nerve dangling in the wind.

Then, I flubbed my presentation, a little workshop to, oh, say 60 people. (Actually, everyone thought it was great and told me so later, but I walked back to my chair afterwards wondering if the client regretted hiring me.)

And just now I got off the phone with a vendor for the Big Idea. A vendor with whom I'm trying to sever all ties. A vendor with whom I *should* be able to sever all ties, but who it trying to screw me over by pointing out that my contract auto-renewed on 6/4 and I didn't send my formal notice until 6/13, despite the fact that their customer service agent told me that we would have a chance to review all the settings before the next renewal phase.

Obviously, we are both to blame but I find it particularly irritating to have the guy on the other end of the phone try to tell me that I'm now obligated to them for another year at the cost of more than $6,000 when he clearly has no interest in working this out amiably. And by amiably, I mean immediately severing all ties so that I don't have to take them to court.

Because when you get right down to it, the contract clearly states that I can cancel the contract at any time because of technical reasons--which are precisely why I went with another service provider last month. A service provider who has given me zero technical problems, and who costs 1/6 of the mean and ugly vendor that is now claiming that I cannot cancel my contract because I did so based on the price of the alternate vendor and not the technical difficulties that have been plaguing me for the last 2 months.

So that's it. I hereby withdraw all of my former claims about the superiority of the Four Seasons Resort, and assert publicly that heaven is surely a more sumptuous, more delightful place. Now that we have it all straightened out, God, if you could stop my finger from bleeding, restore my public speaking skills, and send this vendor to Hell, I would greatly appreciate it.

* I will admit that it hasn't been all bad. I got a date for Jess's wedding and received a lovely massage at the hotel spa. And I plan on taking a nap in a few minutes, which is always a treat.

Posted by madchen on June 28, 2007 01:25 PM

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